Description

We are seeking an experienced and results-driven Vice President of Operations to provide operational leadership across our dealership group and help drive performance, accountability, and continuous improvement throughout the organization.

Reporting directly to the Chief Operating Officer, this role will work closely with General Managers and dealership leadership teams to improve results, develop leaders, and ensure consistent execution across all locations.

Key Responsibilities

• Provide operational leadership and support across multiple dealership locations.
• Coach, mentor, and develop General Managers and department leaders.
• Drive accountability by establishing clear action plans, ensuring performance expectations are being met, and instituting disciplined follow-up processes.
• Monitor dealership performance across sales, F&I, service, parts, customer experience, and profitability metrics.
• Utilize financial statements, operational reporting, and key performance indicators to identify opportunities and improve results.
• Conduct regular dealership visits focused on leadership development, operational reviews, and performance improvement.
• Be a champion of Customer Satisfaction Index (CSI), customer experience, and dealership reputation across the group.
• Promote consistency in operational processes, standards, and best practices.
• Ensure compliance with OEM programs, corporate policies, and regulatory requirements.
   

Qualifications

• 10+ years of progressive leadership experience in automotive retail.
• Proven track record of improving dealership performance and developing high-performing teams.
• Multi-store, regional, or senior dealership leadership experience is strongly preferred.
• Strong understanding of variable operations, fixed operations, dealership financial management, and customer experience.
• Demonstrated ability to coach leaders, drive accountability, and achieve measurable results.
• Strong communication, leadership, and organizational skills.
• OMVIC license (or ability to obtain) and a valid driver's license.
   

What We Offer

• A senior leadership role within one of Southwestern Ontario's most respected automotive groups with modern facilities and strong OEM partnerships.
• The opportunity to directly influence dealership performance, leadership development, and customer experience across multiple locations.
• Competitive executive compensation package, including performance-based incentives.
• A collaborative leadership team committed to long-term growth and operational excellence.

Leavens Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter (or email).

Leavens Auto Group does not use Artificial Intelligence during the recruitment process.

This posting is for an existing vacancy.