Appointment Coordinator

BMW TORONTO

Summary

Department:
  • Service Department
Location:

Toronto, ON

Position:
  • Permanent - Full Time
Salary:

TBD

Experience Required:

Between 3 to 5 years

Education Required:

N/A

Closing:

Job Description

Join Our Team! BMW Toronto a part of the Quinn Automotive group is currently looking for an experienced Appointment Coordinator. We offer competitive wages, benefits, enjoyable working atmosphere

BMW Toronto  a part of the Quinn Automotive group is currently looking for an experienced Appointment Coordinator.  We offer competitive wages, benefits, enjoyable working atmosphere

 

Responsibilities of this role will include:

  • Answering incoming telephone calls via switchboard
  • Directing all customer inquiries accordingly.
  • Handling customer inquiries by phone and email
  • Identify and escalate priority issues
  • Service Follow up calls
  • Scheduling service appointments for clients vehicles in a courteous and efficient manner in a call center setting
  • Debit and cash transactions
  • All other general reception duties
  • Must be available to work days, evenings and weekends as required

Key Requirements

  • Excellent verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Organizational Skills
  • Team work
  • Multitask  

Experience with Reynolds & Reynolds, One Eighty, Microsoft office and Avaya is an asset.

Send your resume today to start your career!

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